Welcome to The Highlands Practice
********Coronavirus Public Health Event********
During this time, we have had to change the way that we work in order to support patients.
Thank you very much for following the current guidance issued by NHS England regarding the COVID-19 pandemic.
Our aim is to look after your needs and this is our Current Service in line with NHS England guidance
If you need to be seen by a GP or Nurse you may be asked to attend either Whiteley Practice or Jubilee Surgery for your appointment, This is in order to keep patients safely segregated from patients with COVID19 symptoms.
Please see the attached Frequently Asked Questions (FAQ's) to help you access care from the surgery during this period.
This document will be kept up to date with the current guidance and advice from your GP.
PLEASE CLICK ON 'HOW TO GET HELP FROM THE PRACTICE' ABOVE EVERY TIME THAT YOU NEED TO CONTACT US AS OUR SERVICE MAY CHANGE RAPIDLY ON LINE WITH GOVERNMENT ADVICE
If you are over 70 or have health concerns that mean that you have chosen to self-isolate or shield you may find this letter particularly useful.
During this uncertain time, you may find that your mental health is affected.
Solent Mind website has some really useful information about looking after your mental wellbeing:
Download the NHS App for free
- Book and Cancel Appointments
- Order repeat prescription 24 hours a day
- View your record
- Live updates on the app - no need to contact us to see if prescription has been done
For more information go to www.nhs.uk/nhsapp
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 26/05/2020)