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Contact Details

Opening Times


08:00 - 18:30


08:00 - 20:00 (reception closed at 18:30)


08:00 - 18:30


07:00 - 18:30 (reception opens at 8:00)


08:00 - 18:30


08:30 – 12:30 (alternate weeks)


Late night Tuesday, early morning Thursday and Saturdays are for routine pre-booked appointments only.

Please leave these appointments for people who work during the day Mon-Friday

When the surgery is closed please contact 111 to access medical services.

Address book Address

The Highlands Practice
102 Highlands Road
PO15 6JF

Telephone Numbers Telephone Numbers

01329 845777
Out of Hours:
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website