Important update about Covid-19 Vaccination Programme – December 2021

LAST UPDATED 17TH DECEMBER

GP surgeries across the country have been asked to prioritise delivering the Government’s target of offering a COVID-19 booster vaccine to everyone aged 18+ before the end of December.
In light of this we are now running our vaccine clinics from 9am-9pm from Sunday 19th December through to Christmas Eve and also between Christmas and the New Year.  Please note these clinics are not walk-ins and patients must have a booking to attend.

Having reassigned many of our staff to the vaccination service, throughout this period we are sorry to say that we are only able to provide appointments to patients with urgent or emergency problems.

Our GPs will still be making decisions daily based on clinical criteria, age and vulnerability and those needing urgent referral when reviewing appointment requests. If your symptoms get worse or become urgent and are not manageable through self-care or with support from your local pharmacy, please contact the surgery by eConsult or telephone, so that we can review your situation.

To help you see if your concern is urgent or non-urgent, we have put together the following guidance:

If you think you have a potential cancer symptom, then please call us. Symptoms include:

  • Unexpected weight loss
  • Blood in stool
  • Blood in urine
  • Breathlessness or coughing up blood
  • Change in bowel habit to looser or more frequent stool
  • Sudden worrying skin changes

Time critical emergencies cannot wait and if you have any of the following then please call 999 immediately:

  • Severe chest pain or breathlessness
  • Uncontrolled bleeding
  • Symptoms of stroke – one sided weakness, speech or visual problems
  • Mental health crisis with the risk of harm to self
  • Severe new onset headaches
  • Non-blanching rashes
  • Severe abdominal pain
  • Children with breathing difficulties
  • Sudden changes in vision

 We understand that sometimes it can be hard to define what is urgent. If you are worried please call the surgery and we will help you decide if you need to be seen or the best course of action. We are experiencing a high volume of calls so please be patient while we work hard to get to you as quickly as possible.

We are very working hard to minimise disruption to patients and will only cancel or defer appointments where absolutely necessary.

We have 11,000 patients who need their booster vaccine and will do our best to give them the opportunity to have this before 31st Dec as advised by the Chief Medical Officer and Government guidance.  We are not offering a walk-in clinic so please wait until we contact you.

FREQUENTLY ASKED QUESTIONS

I’ve already been booked for my 1st, 2nd or booster jab in December. What do I do?
Please turn up at your booked time to obtain your vaccination as planned.

I have an appointment in January for my booster jab, but I now want it sooner in light of the Government announcement. What do I do?
Don’t contact us to try and re-arrange this as we will automatically get in touch. We will firstly contact you to cancel your appointment then we will send you a revised invitation to rebook your appointment for a date and time in December.

I have an appointment in January for my booster jab and I wish to keep it.  What do I do?
Current guidance recommends that boosters should be given by 31st December.  Due to the current rapid changes, we are having to reorganise our clinics and have cancelled booster appointments previously booked for January.  You will receive a link to rebook a new appointment.

I have an appointment in January for my 1st or 2nd Covid-19 vaccinations (not booster), what do I do?
Appointments for 1st or 2nd vaccinations previously made for January will now not be cancelled.  If you would like your 1st dose sooner please cancel and rebook an appointment for an available December clinic.

I had my 2nd vaccine less than three months ago. Can I still get my booster?
If it has been less than three months since your last vaccination you cannot receive the vaccination as per government guidelines. You will need to book for a suitable date and time available to you in, when you are invited by us to do so.

How will you contact me?
If your appointment was originally made by text we will contact you via text.  If your appointment was made via a telephone call we will call you.

Can I get my vaccine elsewhere?
Yes, if you prefer you can book into a mass vaccination centre by calling 119 or using the NHS website.

Where can I find self-care advice?
Comprehensive advice is available from www.nhs.uk

Where can I find out more information?
You can find out more about the vaccination programme in Hampshire and the Isle of Wight, including the vaccination services on www.hampshiresouthamptonandisleofwightccg.nhs.uk

We urge you keep our phone lines free for patients to call with non-vaccination healthcare needs, as staff on the phone cannot assist with questions regarding your COVID-19 vaccination.  We really appreciate your support in this matter.